Resource Library

Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analytics.

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White Paper | Presented by Intrado

911 for UCaaS Providers

Allow Your Customers to Meet Regulations and Optimize E911

A Quantitative Comparison of UPS Monitoring and Servicing Approaches Across Edge Environments

We walk through four scenarios and demonstrate how key drivers like age distribution of the fleet and cost of downtime influence which approach makes financial sense.

White Paper | Presented by Intrado

Assessing Your Enterprise's 911 Capabilities

Whenever you make a change to your enterprise communications network, you potentially impact your ability to provide 911 support for your users.

White Paper | Presented by Intrado

Comparing PS-ALI and VPC Solutions for Enterprise E911

Trusted to safeguard over 1,000 organizations

Digital Remote Monitoring and Dispatch Services’ Impact on Edge Computing and Data Centers

This paper explains how seven trends are re-defining remote monitoring and field service dispatch service requirements and how this will lead to improvements in operations and maintenance of IT installations.

Don't Be Held Back By Your Service Software! Find Out Why IFS is the Service Capability Leader

Download this guide to find out how IFS will build new opportunities from your service delivery and optimize your processes without compromise. 

White Paper | Presented by Intrado

E911 Solutions for Microsoft Teams

Intrado Life & Safety developed one of the industry’s first E911 service for Dynamic E911 that was jointly developed and tested with Microsoft.

White Paper | Presented by Intrado

End-to-End 911 Solutions for VoIP and United Communications

Reliable support for complex environments such as multiple UC vendors deployed on-premises, hosted, or hybrid environments

White Paper | Presented by Kaspersky

Protecting vital national aviation infrastructure

Kaspersky Threat Intelligence Services provides the latest and most authoritative cyber security data and analysis enabling Munich Airport to stay ahead of cybercriminals.

White Paper | Presented by Intrado

Solving 911 Location Challenges at Work, School, Home and Beyond

There is a reason why 911 call takers ask, “Where’s your emergency?” when a call begins. Caller location is a vital piece of information when emergency services are required, but challenges abound.

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