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Remote desktop software: 8 enterprise-friendly IT support tools

The explosion of work-at-home employees and customers has spurred the need for more robust remote assistance software in many organizations. Here's help.

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Chrome 85 to erase ads that hog network, CPU resources

The company said only 0.3% of all ads online disproportionately account for a big chunk of total network and CPU consumption.

stress / headache / frustration / problem / fatigue

Zoom fatigue is real and it’s costly

The Zoom experiment failed. The fallout is erasing all the benefits of remote work, making everyone exhausted and unproductive. -- but there's a better way.

microsoft office 365

Microsoft monkeys with Office 365, Microsoft 365 release channels

The company has announced sweeping name and default-setting changes for how it updates and upgrades the apps at the core of Office 365 – namely, the locally installed versions of Word, Excel and PowerPoint.

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Coronavirus: Managing (and pivoting) during a crisis

Updated: If you weren’t entirely prepared for COVID-19, you’re not alone. Ensuring business continuity in crisis management mode requires the right mix of technology, patience and agility. We hope this collection of Insider Pro...

calendars / scheduling / planning / teamwork

How to check someone else’s schedule in Outlook

You can quickly check via Microsoft 365, Office 365, or Exchange on any platform to see if people are available for a meeting you want to set up — and avoid the email swarm around who’s free when.

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Slack mobile app gets UI refresh for easier navigation

The popular chat tool is overhauling navigation on its mobile app to make it easier for users to quickly access needed messages and notifications.

slack help integration

Atlassian acquires help desk firm Halp

The software company best known for its Jira, Trello and Confluence platforms hopes the acquisition will make it easier for users to handle help desk requests.

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The Internet of Things in 2020: More vital than ever

Just when we needed it most, the internet of things is delivering gobs of data and remote device control across almost every industry, from healthcare to agriculture.

Zoom video conferencing  >  People in a conference room are connected with remote participants.

Zoom to add end-to-end encryption with Keybase acquisition

The move is the latest effort by the videoconferencing software firm to improve security and privacy on its platform as use soars.

microsoft bing primary

Microsoft to start changing Chrome's search engine to Bing for opt-in customers

Microsoft has revised its schedule for rolling out a Chrome browser extension to Office 365 customers; it plans to begin adding the extension to Google's browser this month.

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11 best practices for Microsoft Teams video meetings

Here’s what to do before, during and after leading a video call in Microsoft Teams to ensure a beneficial experience for all.

collections in Box

Box adds collaboration features, updates app UI

File preview annotations and enhanced Zoom integration have been added as the content storage provider burnishes its productivity and team collaboration credentials.

video conferencing / remote work / online meeting

5 lessons companies should learn about working at home

Companies now have the opportunity to learn from what is and isn’t working during the coronavirus crisis. Use this time to build out a strategy so you won’t have to use band aids and duct tape next time.

Slack  >  Slash Commands for users [screenshot]

Become a Slack master with slash commands

Let Slack’s built-in slash commands be your secret weapon as you speed your way through common tasks. Here’s how.

wwdc 2020

Microsoft, Apple open virtual dev conferences to all

It's going to be all virtual, all the time, for this year's Microsoft Build event and Apple's traditional WWDC. Blame the ongoing pandemic for the shift.

Galaxy Chromebook

The Galaxy Chromebook and the problem with promises

A timely reminder that words only carry so much weight when it comes to technology.

COVID-19 coronavirus / network of vectors

Tech pitches in to fight COVID-19 pandemic

A growing number of tech companies and IT pros are working in a variety of ways to help fight the ongoing coronavirus pandemic. Here's a rundown of what some of them are doing to help fight COVID-19.

A roll of hundred dollar bills sits atop a silhouette of virus morphology.

Salesforce unveils tools for a post-pandemic return to the office

Work.com contains apps and information resources to support organizations as business looks to resume operations in many countries.

managing remote workers remotely

The keys to a successful remote work strategy

Getting remote work right is tough. But with a mission-driven approach and effective technology, a productive remote work strategy can really pay off.

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