Best Places to Work in IT 2011 Employer Profile

No. 36

Qualcomm Inc.

San Diego [Pacific]

Why you want to work there

IT employees at this San Diego-based wireless communications vendor are very much a part of a larger team. They offer input and testing services to help product developers, and they join project teams to help colleagues work out difficult challenges. IT employees also accompany executives when they travel, to assist them at important conferences, shows and meetings. Senior managers have an open-door policy, and any employee can book time to discuss accomplishments or concerns with them. Two "all-hands" meetings are held each year to keep the department as a whole up to date on what management and various groups within the department are doing. These meetings are streamed live globally and are available to watch at a later date through a video library. The CIO and his direct reports also attend numerous small department meetings to speak directly to staffers. Ways to praise In addition to merit bonuses and project bonuses, Qualcomm has an awards program to recognize consistent contributions or exceptional performance. Managers and rank-and-file employees alike have many options to choose from when they want to recognize a co-worker's accomplishments. They can send electronic greeting cards called QCards, or they can send recognition emails that spotlight the teams and individuals who contribute to a project's success. Managers can also acknowledge employees' contributions with on-the-spot rewards of tickets to games and cultural events. Qualcomm recently established a new award to recognize innovation and creativity in honor of a popular long-time IT employee who died unexpectedly at age 40.

Rank by company size:
Large, No. 23

Employee Statistics

Total U.S.-based employees: 12,612

Total U.S.-based IT employees: 1,220

IT employee turnover in 2010: 7%

IT promotions in 2010: 7%


Training days offered per IT employee in 2010: 5

Training budget per IT employee in 2010: $1,230

Women in IT

Total percentage of women within IT: 24%

Percentage of IT managers who are women: 10%

Percentage of IT staffers (non-managers) who are women: 27%

Minorities in IT

Total percentage of minorities within IT: 33%

Percentage of IT managers who are minorities: 33%

Percentage of IT staffers (non-managers) who are minorities: 33%