Best Places to Work in IT 2011 Employer Profile

No. 30

Heartland Payment Systems Inc.

Princeton, N.J. [Middle Atlantic]

Why you want to work there

IT staffers at this Princeton, N.J.-based payments processor, which handles credit-, debit- and prepaid-card transactions, plus gift marketing and loyalty programs, are always learning. The company offers continuing education opportunities onsite at the Heartland Service Center, with classes provided by Ivy Tech, the nation's largest community college system. Designed specifically for Heartland, the program's aim is to further the personal and professional development of employees, with the ultimate goal of participants earning associate's degrees of applied science in business administration. The curriculum consists of modules that focus on general education, business and professional subject matter. Each module contains four to six courses that focus on four areas: Heartland customer service satisfaction, foundations of business, professional tools and management tools. Share the wealth The company also offers restricted stock units and options, peer recognition awards, performance-based bonuses, project- and results-based bonuses and recognition in quarterly town hall meetings.

Rank by company size:
Medium, No. 6

Employee Statistics

Total U.S.-based employees: 2,557

Total U.S.-based IT employees: 352

IT employee turnover in 2010: 15%

IT promotions in 2010: 4%


Training days offered per IT employee in 2010: 3

Training budget per IT employee in 2010: $2,557

Women in IT

Total percentage of women within IT: 24%

Percentage of IT managers who are women: 22%

Percentage of IT staffers (non-managers) who are women: 25%

Minorities in IT

Total percentage of minorities within IT: 20%

Percentage of IT managers who are minorities: 22%

Percentage of IT staffers (non-managers) who are minorities: 19%