Best Places to Work in IT 2011 Employer Profile

No. 10

Quicken Loans Inc.

Detroit [North Central]

Why you want to work there

Top 10 ranking: No. 3 for retention Training is king at this online mortgage lender in Detroit, Mich. Employees receive more than 40 hours of training each year on subjects directly related to their areas of expertise and benefit from several other formal and informal training programs. Each employee receives 200 hours of training per year, on average. Employees also get their hands on the latest technology. For example, the company recently held a contest where team members could submit an essay to win one of 100 iPads. The essays had to focus on how the iPad would allow team members to bring innovation to their positions. The contest was the first step in an overall plan to expand the use of iPads throughout the company. Quicken Loans also provides desktops and laptops to employees to allow them flexibility when working in the office and at home. Technology early birds Thanks to partnerships with major technology manufacturers, the company often receives products and training directly from the experts, well before the marketplace. The company has also developed comprehensive career paths, so employees can advance to the next level in their careers. IT team members received both raises and bonuses in 2010. The average raise was 5%, and each bonus was approximately 15% of the team member's gross salary. Team leaders also hand out spot bonuses in recognition of exceptional performance or innovative ideas. The bonuses, typically gift cards, range in value from $25 to $500.

Rank by company size:
Medium, No. 2

Employee Statistics

Total U.S.-based employees: 2,928

Total U.S.-based IT employees: 393

IT employee turnover in 2010: 4%

IT promotions in 2010: 19%


Training days offered per IT employee in 2010: 5

Training budget per IT employee in 2010: $1,990

Women in IT

Total percentage of women within IT: 38%

Percentage of IT managers who are women: 35%

Percentage of IT staffers (non-managers) who are women: 38%

Minorities in IT

Total percentage of minorities within IT: 21%

Percentage of IT managers who are minorities: 19%

Percentage of IT staffers (non-managers) who are minorities: 21%