Best Places to Work in IT 2011 Employer Profile

No. 8 Inc.

San Francisco [Pacific]

Why you want to work there

Top 10 ranking: No. 5 for training, No. 7 for retention IT employees at this San Francisco-based provider of hosted customer relationship management applications are given freedom over their schedules. The team uses the agile scrum methodology, where each member can determine how and when to complete their work. Giving back All employees have the benefit of having paid time off to volunteer in their community however they choose to use their skills and expertise -- building new housing, setting up IT and networking infrastructure for schools, or sorting toys, for example. The company rewards outstanding performance in several ways, including spot awards and bonuses, stock awards, merit increases and mahalo (thank-you) bonuses. In addition, the IT department has several of its own rewards programs, including a monthly awards and recognition celebration, milestone recognition, and a quarterly and annual peer-selected IT Star Awards program.

Rank by company size:
Medium, No. 1

Employee Statistics

Total U.S.-based employees: 3,391

Total U.S.-based IT employees: 207

IT employee turnover in 2010: 5%

IT promotions in 2010: 16%


Training days offered per IT employee in 2010: 12

Training budget per IT employee in 2010: $1,932

Women in IT

Total percentage of women within IT: 24%

Percentage of IT managers who are women: 22%

Percentage of IT staffers (non-managers) who are women: 24%

Minorities in IT

Total percentage of minorities within IT: 59%

Percentage of IT managers who are minorities: 31%

Percentage of IT staffers (non-managers) who are minorities: 65%