Evan Schuman

Contributing Columnist

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Opinions expressed by ICN authors are their own.

Evan Schuman has covered IT issues for a lot longer than he'll ever admit. The founding editor of retail technology site StorefrontBacktalk, he's been a columnist for CBSNews.com, RetailWeek, Computerworld and eWeek and his byline has appeared in titles ranging from BusinessWeek, VentureBeat and Fortune to The New York Times, USA Today, Reuters, The Philadelphia Inquirer, The Baltimore Sun, The Detroit News and The Atlanta Journal-Constitution. Evan can be reached at eschuman@thecontentfirm.com and he can be followed at twitter.com/eschuman. Look for his blog twice a week.

The opinions expressed in this blog are those of Evan Schuman and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Microsoft backs off facial recognition analysis, but big questions remain

Are banks quietly refusing reimbursements to fraud victims?

Are banks quietly refusing reimbursements to fraud victims?

There are disturbing reports that some major financial institutions are no longer crediting back all fraudulent transactions, even when the victim has filed a police report. This move by these financial institutions will soon come...

Worried about burnout? Few enterprises are set up to fight the real causes

Worried about burnout? Few enterprises are set up to fight the real causes

C-level execs argue a fine game about caring about their employees — but those platitudes somehow never make it into the HR meetings about bonus benchmarks.

Let’s put smartphone mics to better use

Let’s put smartphone mics to better use

What if smartphone sound-recognition could be tweaked to do core IT and operational chores? This would be an option to customize the phone to listen for sounds specific to your company.

How to master the diversity hiring challenge

How to master the diversity hiring challenge

It’s not often that you see two cybersecurity vendor CEOs agree on an issue — and yet get into a very public insult-fest with each other. Then again, this did start at RSA, so anything is possible.

Amazon to pass Walmart as No. 1 retailer by '24; the latter's store-based tack is to blame

Amazon to pass Walmart as No. 1 retailer by '24; the latter's store-based tack is to blame

A June report from an analytics firm has Amazon knocking Walmart out of its No. 1 retailer slot by 2024. Walmart bet on a store-based approach years ago, but consumers changed their habits and Walmart is soon to pay the price.

Google’s open-source security move may be pointless. In a perfect world, it should be.

Google’s open-source security move may be pointless. In a perfect world, it should be.

Given that one of the uglier threats to enterprise cybersecurity involves re-purposed third-party code and open-source code, you might think that Google addressing the issue would be a big help. Think again.

DOJ reverses itself, says good-faith security researchers should be left alone

DOJ reverses itself, says good-faith security researchers should be left alone

The US Department of Justice last week reversed its own policy, telling prosecutors not to prosecute anyone who has engaged in “good-faith security research.”

Apple’s self-repair program is bad for consumers, but might work well for IT

Apple’s self-repair program is bad for consumers, but might work well for IT

Apple has changed its self-repair program and has gone out of its way to make the program a horrible option for its intended audience: consumers. But it might make a lot of sense for enterprise IT wanting to do iOS device repairs.

Apple is the latest example of how the remote work fight has gone lunatic

Apple is the latest example of how the remote work fight has gone lunatic

The recent corporate pushback against working from remote locations (referred to, unfortunately, as work from home) is both self-destructive and bizarre.

Expect to see more online data scraping, thanks to a misinterpreted court ruling

Expect to see more online data scraping, thanks to a misinterpreted court ruling

In a case involving LinkedIn, a US appellate court has come to an obvious conclusion: scraping publicly-visible online data and content doesn't violate The Computer Fraud and Abuse Act. What does it mean? That's where things get...

Think the video call mute button keeps you safe? Think again

Think the video call mute button keeps you safe? Think again

Have you recently been on a video call, muted and then said something nasty about a client — or maybe even the boss? Were you confident the mute button was protecting your secret? You shouldn't have been.

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